Higher Education · Advising Technology · Author
I work at the intersection of student success, technology, and higher education leadership — helping advisors, administrators, and institutions do their best work.
I'm a higher education professional, academic advising technology leader, and author at the University of South Carolina. As Senior Program Manager for Advising Technology Innovation & Assessment, I oversee the strategic implementation of campus-wide advising systems — connecting the right tools to the human work that actually moves students forward.
Over the years I've edited and co-authored books on academic advising administration and academic recovery, led one of USC's largest advising programs through a 200%+ expansion, and presented research at national conferences including NACADA and NASPA.
I write regularly on Substack about higher education, advising practice, and the ideas I'm thinking through. New essays go out to subscribers there.
My professional work spans four interconnected areas.
Leading the strategic implementation of campus-wide advising systems — from CRM platforms and early alert tools to AI-assisted workflows that free up time for the human work that matters most.
Leading and managing advising units with a focus on staff development, data-informed practice, and building cultures of scholarship within advising organizations.
Designing and running proactive intervention systems that identify students at risk before small struggles become serious ones — and connecting them to support at the right moment.
Supporting students on academic probation through structured programs, policy reform, and intentional advising — with a track record of research and publication in this space.
From my Substack — essays on higher education, advising, and ideas worth thinking through.
Selected awards and honors.
NACADA Certificate of Merit — Outstanding Advising Programs
NACADA: The Global Community for Academic Advising
Gold Award — Student Union, Leadership & Related Excellence
NASPA · University 101 Peer Leader Program
Model of Excellence — Success Connect Early Alert Program
University Business Magazine (National)
M. Stuart Hunter Award for Outstanding Teaching — Nominee
University 101 Programs, University of South Carolina